Delivery & Returns policy

Delivery Policy

We offer FREE SHIPPING within the United Kingdom. Your order will be fulfilled by Royal Mail and will take 2-4 working days (Mon-Fri) to be delivered. A tracking number will be provided in your dispatch confirmation e-mail.

Returns Policy

We hope you enjoy your vinyl record. However, if you encounter any issues, please review our returns policy below.

Defective or Misdescribed Products

  • If you receive a defective or misdescribed vinyl record, please contact us within 14 days of receiving your order at givethefoxagun@outlook.com.

  • We will review your case and, if appropriate, provide instructions for a refund or exchange.

Customer-Initiated Returns

  • Due to the nature of vinyl records, we cannot accept returns if the record has been played or damaged, unless it is faulty or misdescribed.

  • If a return is approved, you may be responsible for the return shipping costs unless the error is on our part.

Process

  1. Contact us at givethefoxagun@outlook.com with your order details and the issue.

  2. We will provide you with further instructions if your return request is approved.

Important

  • Please do not send your return without receiving approval.

  • We reserve the right to refuse returns that do not comply with this policy.